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Context Help

If you get lost inside our Control Panel, the very first thing you should do is press the Help button, which is present on each page. A pop-up window will show up. It includes thorough info about all the actions that you can perform on the given page. Each pop-up menu opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a huge array of educational videos demonstrating how to use our hosting Control Panel. They're made for those of you who want to see how things are getting done rather than just reading articles. In this way, everyone can swiftly find their way around our Control Panel by simply watching our step-by-step instructional videos.

F.A.Q.

If you can't find the solution you are looking for, have a gaze at our extensive FAQ section, which contains questions asked by actual users and offers practical solutions. We periodically update our Frequently Asked Questions section with new entries in order to cover all the innovations and new additions to our system.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ database either, you can get in touch with our great team of customer service technicians available 24-7-365 and ready to assist you with any question. Each trouble ticket you submit will be replied to within one hour (the average ticket response time being just 20 minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 297475

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com